Service & Support Specialist

Cell-Site Corporation•Stratham, NH

2d•Onsite

About The Position

We are looking for a high-energy, reliable individual with outstanding customer service skills to assist our Sales Associates when selling and helping our customers with their Verizon Wireless service and products. If you are outgoing with good energy and love to talk about cool technology. We have the job for you. As an Experience Specialist, you will get to know our communication technology inside and out, and you will be the one everyone else looks to when it comes to what's next in wireless and technology solutions. It is good to be the expert.

Requirements

Must be 18yrs old
Works well with others in a customer service focused, friendly team environment
Staying current on the latest data/entertainment technology and devices
Working a variety of hours, including weekends, evenings, and holidays, involving occasional overtime

Nice To Haves

Some retail customer service or experience preferred, but not required

Responsibilities

Educating and engaging customers through product demonstrations
Interacting with customers and providing prompt and courteous customer service to all customers in person or via phone
Assist our tenured Sales Associates with all aspects of the sales process and customer service duties to enhance the customer experience
Help with operational duties within the store

Benefits

401(k) matching
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Competitive hourly pay
Periodic goal-based incentives in addition to hourly compensation
Huge discounts off Verizon monthly service plans
401K with company match
Medical Insurance
Dental Insurance
On-going training on the latest technology
A fun, fast paced work environment
A growing company with lots of opportunity
Easily move into a Sales Associate position or to our Business to Business Sales Team
Informative Training on the latest devices and new services