About The Position

Cintas is seeking a Service Supervisor to work directly with the customer-facing service team both on route and in-house. This middle-management position has direct supervisory and leadership accountability. The supervisor oversees service operations and helps ensure customers receive high-quality service and products efficiently.

Requirements

  • High school diploma or GED.
  • Meet Department of Transportation (DOT) or applicable provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs.
  • Before the first day of employment, have an active driver's license, be at least 21 years of age, obtain DOT medical certification, and provide documentation regarding previous employment.

Nice To Haves

  • Bachelor's degree.
  • Experience working in a sales-related role.
  • Customer service experience, preferably in an industrial or service industry.
  • Training or instructor experience.

Responsibilities

  • Supervise the service team, which provides customer service and sales and picks up and delivers products to customers.
  • Hire, train, develop, and evaluate service team members.
  • Maintain excellent customer relationships and handle customer contract renewals.
  • Increase internal sales.
  • Maintain an efficient route structure and ensure driver compliance.
  • Drive a company-owned vehicle to and from customer sites.
  • Assist the service team with lifting, carrying, and walking in and out of customer accounts.

Benefits

  • Medical, dental, and vision benefits with premiums below the national average, including four medical plan options and one plan offered at no cost.
  • Competitive pay.
  • 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
  • Disability, life, and AD&D insurance, 100% company paid.
  • Paid time off and holidays.
  • Skills development, training, and career advancement opportunities.
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