Service Supervisor (Kahana Branch)

First Hawaiian Bank•Lahaina, HI
•$55,176 - $65,000•Onsite

About The Position

First Hawaiian Bank is currently seeking a collaborative, customer-focused, and detail-oriented Service Supervisor to join our Kahana Branch. The salary range for the role is $55,176- $65,000/yr (commensurate with experience); plus sales incentives. The successful candidate will be hired for the level of the position that aligns with their experience. The advertised salary range reflects a location-based premium offered at select branch locations.

Requirements

  • Bachelor’s Degree in Business or equivalent work experience required
  • 2 years’ experience in bank operations
  • 2 years’ supervisory experience (may be obtained concurrently)
  • Ability to use 10-key adding machine and type 40 wpm
  • Must be pleasant and tactful when interacting with customers
  • Good oral and interpersonal communication skills
  • Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information
  • Must be proficient in Microsoft Windows applications

Responsibilities

  • Supervising employees in all phases of bank operations.
  • Handling and resolving customer issues or complex inquiries.
  • Assisting to maintain the branch workflow and assign coverage as needed.
  • Ensuring that all bank policies and procedures are followed.

Benefits

  • sales incentives
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