Service Superintendent

Fountain Services Llc • Spindale, NC

5h

About The Position

The Service Superintendent is responsible for overseeing the repair, maintenance, and installation of industrial, commercial, and residential electrical systems across multiple locations or projects.

Requirements

• 10+ years in the electrical service field preferred, including commercial/industrial maintenance or service.
• 5+ years in a leadership or supervisory role, preferably overseeing multiple projects or teams.

Nice To Haves

• Experience in related fields such as HVAC, plumbing, lighting/appliance repair, and low voltage or telecommunication installations is highly valued.

Responsibilities

• Managing, mentoring, and supervising service technicians and junior leaders within the department.
• Advanced troubleshooting and problem-solving in complex scenarios, ensuring the highest standards of service delivery.
• Ensuring customer satisfaction and maintaining strong relationships with clients across all regions.
• Overseeing the management of service contracts, work orders, change orders, and billings.
• Coordinating daily, weekly, and/or monthly reporting as required by senior leadership.
• Supporting the company’s commercial construction operations as needed and ensuring seamless integration with service operations.
• Promoting the company’s visibility and positive image within the community and industry.
• Leading the development and implementation of training programs for service technicians, fostering a culture of continuous improvement.
• Ensuring adherence to safety standards and regulatory requirements across all service operations.
• Performing additional duties as assigned by senior management.

Benefits

• Competitive wages with performance-based bonuses and opportunities for promotion
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid holidays and paid time off
• Tuition reimbursement and continued education opportunities
• Leadership development programs
• Employee Assistance Program (EAP)
• Company-sponsored events and team-building activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed