Service Specialist/Receptionist

K2 Services • Austin, TX

1d • Hybrid

About The Position

This is a hybrid Reception / Office Services Associate role supporting a Wipro office environment. While reception and hospitality are core responsibilities, the position is not intended to be a front desk-only role. The ideal candidate will be adaptable, service-oriented, and capable of supporting a variety of workplace and administrative functions as business needs evolve. The client is looking for someone who can grow into additional responsibilities over time and become a well-rounded office support resource rather than remain limited to reception duties.

Requirements

• 1–2 years of office, hospitality, workplace experience, or customer service experience preferred
• Professional appearance and communication skills
• Strong hospitality and customer service mindset
• Positive attitude and willingness to learn
• Comfortable working in a fast-paced office environment
• Adaptable and capable of handling multiple responsibilities
• Strong attention to detail and follow-through
• Reliable and accountable
• Comfortable interacting with employees, visitors, vendors, and leadership
• Demonstrates growth potential and ability to take on additional responsibilities over time

Responsibilities

• Reception coverage and front desk management
• Guest greeting and hospitality support
• Visitor registration and badge coordination
• Phone and email monitoring
• Conference room readiness and meeting support
• Vendor and delivery coordination
• Office supply and inventory management
• Workplace experience support
• General office services tasks
• Administrative support as assigned
• Special projects and operational support
• Coordinating Certificates of Insurance (COIs) after training
• Assisting with vendor access requirements
• Supporting office moves and seating requests
• Tracking office supplies and inventory needs
• Coordinating visitor and guest support activities
• Assisting with workplace communications
• Supporting conference room and meeting logistics
• Handling routine administrative and operational requests
• Escalating issues appropriately and following established procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed