Service Specialist 1 - Tallahassee Regional

CAMPUS USA CREDIT UNION•Tallahassee, FL

1d•$38,400 - $45,200•Onsite

About The Position

This position will be required to travel throughout the Tallahassee Region. The hours for this position are: Monday - Thursday: 8:45 a.m. - 5:15 p.m. Fridays: Alternating hours from 8:45 a.m. - 5:15 p.m. or 9:45 a.m. - 6:15 p.m. Saturdays: 1 to 2 a month from 8:45 a.m. to 12:15 p.m. Role Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.

Requirements

High School Diploma or GED
0 - 1 year of general experience
Attention to Detail
Cash Reconciliation
Collaboration and Teamwork
Communication
Confidentiality and Discretion
Cross-Selling
Excellent Member Service
Microsoft Office Products
New Account Openings
Product Knowledge
Problem Solving
Time Management and Organization

Responsibilities

Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community.
Maintains the highest standard of professionalism, integrity, and confidentiality
Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
Identifies cross-sell opportunities and cross-sells services to members