Service Scheduling Specialist

Mark Taylor Residential • Scottsdale, AZ

6d • Onsite

About The Position

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth. We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more. Our communities are growing and so is our corporate team! We’re hiring a Service Scheduling Specialist at our corporate office in Scottsdale, AZ.

Requirements

• Minimum of 2 years working as a maintenance scheduling coordinator (or similar) or 1 year in any onsite role in a multifamily setting.
• Understanding of the specific processes and workflows related to apartment turns.
• Ability to create bids in compliance with specific instructions.
• Skill in organizing and reporting information that is accurate and complete
• Proficiency in operating a computer and related software.
• Willingness to cooperate, adapt to changing situations, and offer assistance when needed.
• Detail-oriented and proactive with the ability to pick up on new concepts quickly.
• Demonstrated ability to work autonomously and independently.

Responsibilities

• Act as the intermediary between the company and external vendors, serving as a liaison between MFS and Vendors.
• Assign and schedule vendors and staff to the relevant Project Task.
• Manage the scheduling of capital projects, allocate tasks, and oversee vendor relationships.
• Prepare Bids in accordance with detailed instructions.
• Communicate directly with vendors to address any needed adjustments to standards, pricing, and accountability.
• Hold sites accountable to the Scheduler Dashboard by verifying that all Tasks are completed as scheduled or dates adjusted to accurately reflect the new workflow.
• Monitor site staff availability and schedule to ensure appropriate scheduling, adjusting schedule dates as needed while maintaining workflow as defined in the SOPs.
• Make completed units Ready in the PMS and complete the Make Ready Task on Projects.
• Adhere to all policies as outlined in Blueprint.

Benefits

• Employee rent discounts.
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.
• Paid time off, sick time, holidays, and volunteer time.
• Comprehensive Medical, Dental, and Vision benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed