Nissan Service Salesperson

Future Nissan RosevilleRoseville, CA
Onsite

About The Position

Join One of Northern California’s Top Automotive Dealer Groups! If you’re looking for an exciting career with one of the best privately owned automotive groups in Northern California, Future Nissan of Roseville is the place for you! Part of the Future Automotive Group, we’ve been family-owned and operated for over 60 years and have grown to 13 dealerships and 14 franchises. We’ve experienced rapid growth, continue to break records, and now have an immediate need for assertive, motivated Service Advisors to join our winning team. At Future Nissan of Roseville, we pride ourselves on our professional yet family-oriented culture, offering excellent work-life balance and uncapped earning potential. Our Service Advisors regularly earn $5,500 – $8,500 per month, and that’s the norm here. Are you ready for a change? As an Automotive Service Advisor, you’ll be the bridge between our customers and the service department. You will greet customers, assess service needs, prepare repair orders, and communicate effectively with both customers and technicians. You will also identify additional service opportunities, present recommendations, and secure customer authorization for work.

Requirements

  • Basic knowledge of automotive maintenance and repair
  • Previous customer service experience required (service advisor or related experience preferred)
  • Strong listening and verbal communication skills
  • Goal-driven with a proven track record of meeting or exceeding sales targets
  • Dependable team player with a positive attitude and strong work ethic
  • Self-motivated with the ability to work independently or collaboratively
  • All post-offer applicants must successfully complete pre-employment testing to include background checks, insurability, and drug testing to qualify for employment

Nice To Haves

  • service advisor or related experience preferred

Responsibilities

  • Greet customers, listen to service concerns, and determine service needs
  • Prepare accurate repair orders and estimates
  • Communicate with customers regarding additional repair needs, costs, and timelines
  • Maintain strong relationships with commercial fleet accounts and secure fleet service business
  • Ensure quality control of all service deliveries for fleet and retail customers
  • Provide service department manager with monthly forecasts for commercial/fleet business
  • Maintain professional appearance and attend manager meetings as required
  • Meet or exceed manufacturer Customer Satisfaction Index (CSI) requirements
  • Perform other duties as assigned

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources
  • Employer-paid life insurance
  • Additional employee life insurance options
  • Medical (HRA / HMO options)
  • Dental (PPO / DHMO options)
  • Vision coverage
  • Short-term disability options
  • Long-term disability options
  • Employee training and development
  • Employee discounts on products and services
  • 401(k) retirement plan options
  • Employee Assistance Programs (EAP)
  • Paid time off
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