Service Sales Technician

Benjamin Franklin Plumbing of East Louisville, KY•Lyndon, KY

6d•$85,000 - $110,000•Hybrid

About The Position

Plumbing Careers at Benjamin Franklin Plumbing® Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team. JOB SUMMARY A Lead Service Technician serves the clients of the company by expertly servicing, repairing, and replacing plumbing systems.

Requirements

Years in the plumbing trade
Has an active driver's license
Desire to grow and self-motivated

Nice To Haves

Flexible work from home options available.

Responsibilities

Conducts a full diagnostic on every call and presents good/better/best options using Straight Forward Pricing.
Educates clients on system conditions, risks, and solutions in a clear, confidence‑building manner.
Builds trust through consultative selling — not pressure — ensuring clients feel informed and in control.
Tests each aspect of the job before leaving a home to make sure everything is working properly. Ensures the job was indeed completed correctly and eliminates unnecessary callbacks after the job is finished
Explains each service performed to the client each time a maintenance or repair is completed. Ensures clients are 100% satisfied with all work
Conveys a safety-conscious attitude, both on the job and while driving
Maintains cleanliness inside and outside of vehicles at all times