Service Sales Representative

S. A. Comunale Co.•Salisbury, NC

4d•Hybrid

About The Position

The primary function of this role is to professionally represent the Company with respect to the promotion and sale of fire sprinkler offerings to various General Contractor customers and end users within an assigned territory. This will also include estimating and quoting fire sprinkler systems for commercial, institutional and industrial facilities in the ability to build new business associations / relationships by developing a positive ongoing relationship with customers. Will establish contact with prospects and qualify potential buyers of new construction and service work by scheduling sales calls, follow up with leads, and utilize marketing strategies. Must be able to build new business associates / relationships and grow the sprinkler service business. This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus towards sales, prospecting for new clients, and customer service. It will require travel to potential/existing customer sites.

Requirements

High School Diploma or GED is required.
2+ years of experience selling service contracts in the Fire Protection industry is required.
Working knowledge of NFPA 13, 14, and 20 is required.
Knowledge of industry standard practices for service and inspection is required.
Ability to multi-task to the extreme is required.
Valid driver's license and excellent driving record is required.
Ability to achieve sales quota as well as implement sales strategy to exceed goals is required.
Ability to work accurately with numbers is required.
Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications is required.
Excellent customer service skills are required.
Demonstration of a positive attitude is required.
Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
Building positive working relationships with multiple levels of employees and management is required.
Demonstrating integrity and professionalism is required.
Demonstrating commitment to company values is required.
Excellent organizational skills are required.
Ability to follow-up on tasks and assignments in a timely manner is required.
Excellent written and verbal communications skills are required.
Ability to perform basic business mathematical functions is required.
Ability to work with minimal supervision is required.
Ability to work effectively in a team environment is required.
Complying with all operating policies, procedures, executed Plans, and Programs is required.
Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors and suppliers.

Nice To Haves

Associates degree in a technical or business discipline or related in the sprinkler fire suppression business is a plus.
Previous sprinkler design experience including estimating and performing hydraulic calculations is a plus.

Responsibilities

Responsible for the identification, selection, and development of new and existing service customer accounts.
Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times.
Ensure contractual obligations are met and actively participate in quickly resolving customer problems.
Responsible for getting quotes to the customers for service and any follow-up impairments.
Establish contact with prospects and qualify potential buyers of fire protection contracts by scheduling sales calls, following up on leads and utilizing outline marketing strategies.
Determine customer needs and develop a sales strategy to gain customer understanding of company offerings.
Close sufficient sales to exceed sales plan objective.
Familiar with reading blueprints, understanding current NFPA 13, 14, 20 and 25 standards and local codes.
Develop a positive ongoing relationship with existing and new customers, general contractors and end users.
Ability to build new business associations/relationships and grow the fire protection business.
Work with other branch personnel to ensure great customer service from the order to the delivery and beyond.
Perform customer surveys as required/requested.
Develop and maintain vendor relations.
Obtain all licensing required to perform job function, as applicable.
Obtain manufacturers’ certifications required to perform job function, as applicable.
Complete proper scheduling and execution of monthly calls as assigned by management.
Execute all Company processes and complete all required paperwork accurately and in a timely manner.
Continually enhance sales skills and product knowledge in order to promote a professional image in the field.
Read architectural and mechanical drawings and determine proper sprinkler locations for remodel projects.
Travel to customer and job sites as required.