Service Sales Representative

Generac•Sussex, WI

3d•Hybrid

About The Position

The Service Sales Representative will be responsible for increasing aftermarket parts and service business within their assigned territory. Reporting to the Branch Manager, this role will promote the company service and parts departments to increase sales in PM agreements, equipment repairs, rental equipment, fuel tank remediation and generally promote Energy Systems as the primary source for aftermarket parts and service of power generation equipment.

Requirements

Four-year college degree or equivalent industrial sales experience
1 year cold call via phone and in person
1 year customer facing sales role that includes negotiation, presentation, and conflict resolution
Well-developed sales and presentation skills
Computer literacy is , including a working knowledge of applications such as Outlook, Word, PowerPoint, and Excel
Strong knowledge of Power Generation equipment
Basic mechanical and technical aptitude including geometric and other mathematical formulas
Excellent oral and written communication skills
Proven interpersonal skills with both internal and external customers
Basic marketing knowledge
Must be able to handle high pressure situations and adapt well to changes in the market

Nice To Haves

5+ years college degree or equivalent industrial sales experience
Knowledge in remote monitoring solutions and connectivity or similar
Knowledge of load banking, NFPA 110 requirements, and fuel polishing
Utilization of a CRM tool, pulling reports, and analyzing data

Responsibilities

Develop sales proposals of generator products for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives
Develop Aftermarket program proposals for the generator service department for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives
Research and evaluate customer application and necessary aftermarket parts to properly size and/or develop an aftermarket recommendation that meets the customer’s needs
Ensure the establishment of industry contacts and develop a list of potential customers
Follow up on sales leads and make cold calls
Maintain updated understanding of industry trends, technical developments, and government regulations that effect target markets
Proactively act to close sales and finalize contracts
Meet established sales quotas and revenue goals
Resolve customer’s problems with product and/or services
Follow up on product deliveries
Monitor and work within established expense allowance
Generate detailed scope of supply (PMU) and provide to Application Engineer or Service Manager for processing
Update and maintain Quote Logs
Maintain Sales Itinerary Report (Weekly)
Maintain Sales Calls Report (Monthly)
Other Duties as assigned