Service Sales Representative - First Aid and Safety

Cintas • Romulus, MI

7d

About The Position

Cintas is hiring a Service Representative in Training/Bench for its Eyewash/WaterBreak product line. The role provides cleaning and sanitation services for customer eyewash stations and WaterBreak water and ice units, using tools and methods covered in comprehensive training. The employee operates equipment safely and follows applicable safety policies, procedures, and work practices. In addition to servicing products, the representative sells the complete Eyewash and WaterBreak line to Cintas First Aid and Safety customers.

The role includes on-the-job training culminating in hands-on certification, scheduled customer service visits, customer relationship management and problem resolution, and sales efforts to grow route volume. The representative also completes service invoicing and paperwork, obtains customer signatures, and assists with past-due collections. This is a regular, full-time, first-shift position.

Requirements

• High school diploma or GED equivalent.
• Valid driver's license.
• Experienced practitioner able to work unsupervised.
• Previous sales and/or customer service experience.

Nice To Haves

• Bachelor’s degree preferred, but not required.

Responsibilities

• Participate actively in on-the-job training and complete hands-on certification.
• Service customers according to a planned calendar and their scheduled service frequency.
• Build and maintain rapport with customer contacts, resolve concerns, communicate problem-resolution plans, and seek to improve products, systems, or services.
• Perform function checks and clean and sanitize the exterior of WaterBreak water and ice units.
• Clean and sanitize customer eyewash stations, including changing the water, cleaning the station interior, refilling with clean water, and adding antimicrobial additive.
• Clean and maintain the inside of the van and service equipment daily.
• Grow route volume and meet sales goals by selling price increases established by the Service Manager, new stations and units, and target products.
• Accurately invoice and account for services rendered, obtain customer signatures, and complete required paperwork and reports.
• Maintain past-due percentages according to management goals and assist with collecting past-due amounts.
• Operate equipment safely in accordance with safety policies, procedures, and safe work practices.

Benefits

• Medical, dental, and vision benefits with premiums below the national average.
• Four medical plan options, including one plan offered at no cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED