Service Sales Professional, New Mexico
About The Position
Carrier’s Automated Logic is seeking a Service Sales Professional to support outside sales activities and customer relationship management. The role is responsible for supporting the company’s interests and establishing business relationships to enhance outside sales performance. After completing training, the position transitions to a field-based role. The position generates service contract renewals and supports recurring revenue. It identifies opportunities for value-added services such as remote monitoring, analytics platforms, and system upgrades; educates clients on automation products and services; assists with customer onboarding and transitions from installation to service agreements; tracks contracts, warranties, and maintenance schedules; and reports on the service sales pipeline and revenue forecast. The annual salary range is $79,000 to $158,000. The position may also be eligible for short-term cash incentives, subject to plan requirements. Benefits include health care, retirement benefits, paid leave, disability coverage, life insurance, tax-advantaged accounts, and tuition assistance. Specific benefits may vary based on state and local laws and eligibility factors.
Requirements
- High school diploma or GED.
- At least 1 year of experience with HVAC controls, building automation, commercial HVAC, blueprint drawings, or the construction industry.
- Valid driver’s license.
- Customer service mindset with a sales-driven approach.
Nice To Haves
- Bachelor’s degree in engineering.
- Sales experience in building automation, HVAC controls, construction, electrical, or plumbing.
- Technical aptitude, including the ability to read technical drawings and communicate effectively.
- Strong communication and interpersonal skills.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage multiple tasks and priorities.
- Ability to communicate effectively at all levels.
- Team-oriented and willing to collaborate with others on projects.
Responsibilities
- Develop and pursue new sales opportunities through provided leads while expanding sales in existing accounts.
- Work with engineering and field technician teams to understand service requirements and communicate customer needs.
- Maintain accurate CRM records and report service sales, pipeline, and revenue forecasts.
- Coordinate with project managers to meet customer expectations.
- Generate service contract renewals and support recurring revenue streams.
- Identify opportunities for value-added services, including remote monitoring, analytics platforms, and system upgrades.
- Educate clients about new products and services in the automation portfolio.
- Assist with onboarding new customers and transitioning customers from installation to service agreements.
- Track service contracts, warranties, and maintenance schedules.
Benefits
- Medical, dental, and vision coverage
- Wellness incentives
- Retirement benefits
- Paid vacation, sick days, personal leave, and holidays
- Birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty leave, and military leave
- Purchased vacation
- Short-term and long-term disability
- Life insurance and accidental death and dismemberment coverage
- Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
