Service Sales Professional, Automated Logic

Carrier•CAGAO: Carrier-Home Georgia Remote Location, Remote City, GA, 30303 USA, GA

3d•$79,000 - $158,000•Hybrid

About The Position

Automated Logic (ALC) is seeking an experienced professional in Outside Sales. This role participates in various Outside Sales activities and customer relationship management. The Service Sales Professional is responsible for representing the company's interests and building business relationships to enhance outside sales performance. The role's purpose is to generate service contract business and support recurring revenue streams. This includes identifying opportunities to offer value-added services, such as remote monitoring, analytics platforms, or system upgrades, and educating clients on new products and services within the automation portfolio. The Service Sales Professional will also assist in onboarding new customers or transitioning from installation to service agreements, and track service contracts, warranties, and maintenance schedules. During the initial training period, the Service Sales Professional will be based daily in the office. Upon successful completion of training, the role will transition to a field-based position.

Requirements

High school diploma or GED.
3+ years of experience in building automation, HVAC controls, Commercial HVAC equipment, electrical systems, OR service sales in a technical environment.
Valid Driver’s license.

Nice To Haves

Bachelor’s degree.
Technical aptitude with the ability to read technical drawings and communicate effectively at all levels of an organization.
Strong communication and interpersonal skills.
Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple tasks and priorities.
Ability to communicate effectively at all levels.
Team player and willing to collaborate with others on projects.
Customer service mindset with a sales-driven approach.

Responsibilities

Develop and pursue new customers and new sales opportunities in existing buildings.
Expand sales in existing accounts through retrofits, upgrades and service agreements.
Work closely with technical teams (engineering, field technicians) to understand service requirements and relay customer needs.
Maintain accurate CRM while reporting service sales, pipeline and forecast revenue.
Coordinate with project managers to meet customer expectations.
Identify opportunities to offer value-added services, such as remote monitoring, analytics platforms, or system upgrades.
Educate clients on new products and services within the automation portfolio.
Assist in onboarding new customers or transitioning from installation to service agreements.
Track service contracts, warranties, and maintenance schedules.
Report on service sales pipeline and forecast revenue.