Service Sales Leader

Trane Technologies • Columbus, OH

1d • Hybrid

About The Position

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. Sustainability is not just how we do business—it is our business. Trane is hiring for a Building Services Sales Manager to join our team in Columbus, OH. In this role, you will function as a market sales leader, leading a team of services sales professionals and support staff. You will be responsible for developing and maintaining long-term customer relationships and maximizing account penetration and customer retention with building owner accounts. Sales encompasses all processes and functions required for obtaining inside/outside sales and ensuring customer satisfaction.

Requirements

• Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
• Minimum five (5) years of related experience in a sales leadership role or seven (7) years of professional sales in the HVAC Services industry.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Responsibilities

• Overall responsibility for customer and area sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continued assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems.
• Achieving annual objectives regarding profit, volume, margins, business mix, and share.
• Promoting all Trane Systems linkage Programs: including In-Warranty-Service Agreements and Building Automation Services.
• Assembling high-performance teams and interacting with Account Managers with differing business development requirements, customer focus, experience, sales cycles, and product portfolios.
• Managing ongoing performance by monitoring and coaching Account Managers’ effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability.
• Maintaining customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and sales team as needed.
• Working collaboratively with other area and region sales leaders and operations leaders in order to maximize growth and deliver positive outcomes for our customers and associates.

Benefits

• Health insurance
• Holistic wellness programs with generous incentives
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager