Plumbing & HVAC Service Sales & Account Manager

Breakthrough Resource Management LLC•Aurora, CO

3d•$65,000 - $85,000•Hybrid

About The Position

BT Service is seeking a full-time Service Sales & Account Manager to expand its plumbing and HVAC service division in the Denver / Front Range market. This is a relationship-driven sales role focused on service accounts, property managers, facility managers, maintenance directors, general contractors, developers, and business owners. The ideal candidate will identify new opportunities, nurture customer relationships, and support the operations team in delivering excellent customer service. This is not a high-pressure retail sales position; we are looking for a professional who excels at building trust, clear communication, organization, and consistent follow-up.

Requirements

3+ years of sales, account management, construction sales, service sales, or facility-related sales experience.
Strong written and verbal communication skills.
Comfortable making calls, setting meetings, and following up consistently.
Ability to build relationships with property managers, facility managers, maintenance directors, general contractors, and business owners.
Strong organization and follow-through.
Microsoft Office, Outlook, and Excel experience.
Valid driver’s license and acceptable driving record.

Nice To Haves

Plumbing or HVAC experience is preferred.
Candidates with strong sales experience in construction, facility services, property management, restoration, fire protection, building services, or other related industries will also be considered.
CRM or service software experience preferred.

Responsibilities

Develop new plumbing and HVAC service accounts.
Call on property managers, facility managers, maintenance managers, owners, developers, and general contractors.
Follow up on leads, referrals, prior customers, and open proposals.
Schedule meetings and site visits with prospective clients.
Present BT Service’s plumbing and HVAC service capabilities.
Work with the Service Manager and operations team to prepare quotes, proposals, and service recommendations.
Track leads, customer communication, proposals, and follow-up activity in our CRM or service software.
Help grow recurring service work, maintenance accounts, and long-term customer relationships.
Attend networking events and industry functions when appropriate.
Support a smaller business-development role for our new construction plumbing division, including bid follow-up, GC communication, and client relationship support.
Prepare and deliver compelling sales presentations, proposals, and quotations tailored to the specific needs of prospective clients.
Work with internal teams to develop strategic marketing plans.
Develop and manage marketing initiatives to build brand.
Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities.
Track and report on sales activities, including pipeline management, customer profiles, sales forecasts, and revenue projections, using CRM.
Manage sales expense reporting and analysis.