Service Sales Account Manager

Vertiv • Milano, TX

4d • Hybrid

About The Position

In the Service Sales Account Manager role you will manage the relationship with Accounts for Vertiv in a long-term perspective and represent the company in front of the Account. In this role you will drive, manage, ensure, and develop the Sales and Profitability of the business with the assigned Accounts towards defined short and long-term targets through distribution channels and/or through the regional or country organizations. You will secure Vertiv is the Accounts’ preferred partner for the Service portfolio of Vertiv and support peers in pursuing projects in major accounts. The position is an integral role for the Regional sales organisation, with the individual holding accountability for the order targets attributed to the identified accounts. You will form part of a team that cover all disciplines of the business, within which you will hold account management responsibility, supported by a matrix of product specialists to facilitate the needs of your customers through a structure that offers the best-in-class balance of relationship management and technical support. As an individual you need to have strong segment industry experience coupled with a well-established network, be able to demonstrate good key account management skills, a strong commercial acumen, and have the capability to build strong networks internally within Vertiv community. Delivery of your targets will require effective coordination between the different business segments to fulfil the requirements of your customers, so strong communications skills are vital. Furthermore, you will need to have the technical competence to understand and demonstrate the full breadth of the Vertiv service and product offering and our capabilities as an organisation to your customers, particularly at senior management level within region. Your targets will be set to align with the growth expectations of the market and our strategic position with the respective accounts. Service sales are an extremely important revenue stream for Vertiv, and consequently we are looking for a highly competent, energetic, and ambitious individual to take on this role within the organization.

Requirements

• Strong segment industry experience
• Well-established network
• Good key account management skills
• Strong commercial acumen
• Capability to build strong networks internally within Vertiv community
• Strong communication skills
• Technical competence to understand and demonstrate the full breadth of the Vertiv service and product offering and our capabilities as an organisation to your customers, particularly at senior management level within region.

Responsibilities

• Continue to develop our customer centric culture. You represent Vertiv in front of the assigned Accounts.
• Drive growth in service sales and profitability with the assigned Accounts, towards defined short- and long-term targets, securing Vertiv as the Account’s preferred partner for the entire portfolio of Vertiv.
• Operate withing the defined set of management standards, supporting business review cycles and collaborating across teams. Your objectives and key results are clearly aligned with the OKRs of your managers, line of businesses, marketing, operations, and other internal stakeholders.
• Be an advocate of OneCode, adding value to customer engagements and opportunity development whilst ensuring effective use of the tools and methodology to grow accounts and individual / team success.
• Anticipate market trends being an industry expert. Design and deliver innovative solutions, rethinking current standards and routines to achieve competitive advantages in the market. Successfully initiate and sustain the necessary changes, managing internal stakeholders and securing support.

Benefits

• Vertiv Sales Academy training programs
• Knowledge sharing culture
• Learning on the flow webinars
• Sales podcasts
• Drop-in learning sessions
• Continuous sales coaching opportunities
• Structured two-ways feedback
• Exhaustive toolset to enable your work, like account management standards, tools and best practices
• Deep collaboration with Application Engineering and Sales Support teams throughout the entire selling process
• Flexible working practices
• In-house programs focusing on your wellbeing
• Promotions
• Transfers
• Compensation
• Benefits
• Career mentoring
• Company-sponsored training
• Tuition assistance
• Social and recreational programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed