Service Representative
About The Position
The Service Representative - Oncology position at Loyola Medicine, a member of Trinity Health, is based at Loyola University Medical Center. This role involves proactively managing schedules to ensure quality patient care, customer service, and optimized utilization of clinical resources. The Ambulatory Service Representative promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision, and values of Loyola Medicine. The individual ensures effective clerical operations for the service area and performs all job duties under the highest customer service standards to exceed customer expectations. The role requires conveying a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff members, and internal departments.
Requirements
- Valid IDPH EMT Basic License
- High School Diploma or Equivalent
- Current Illinois State Driver's License
- CPR/BLS - American Heart Association
Responsibilities
- Proactively manages schedules to ensure quality patient care, customer service, and optimized utilization of clinical resources to grow the practice.
- Promotes increased utilization of Loyola services by maintaining a customer service attitude that reflects the mission, vision and values of Loyola Medicine.
- Ensures effective clerical operations for the service area.
- Performs all job duties under the highest customer service standards to exceed customer expectations.
- Always conveys a professional and positive image of Loyola Medicine during interactions with patients, families, physicians, staff members and internal departments.
Benefits
- Tuition reimbursement for all full and part-time colleagues effective first day of employment
- 100% paid tuition for ASN to BSN program (paid directly to learning partner)
- Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
- Retirement savings account with employer match
- Generous paid time off program + 7 paid holidays
- Employee referral incentive program
- DailyPay ! Work today/Get paid today
- Competitive Shift Differentials
- Colleague well-being resources
- On Site Fitness Center (Gottlieb Memorial Hospital & Loyola University Medical Center)
- Childcare Employee Discount at Gottlieb’s Child Development Center
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
