Service Representative - Tacoma, WA

Pacific Coast Building Products • Tacoma, WA

7d • Onsite

About The Position

Pioneer Builders Supply, a division of Pacific Supply, is seeking a highly motivated Service Representative to join their growing team. This entry-level position is ideal for individuals who excel at building strong relationships, driving sales, and thriving in a fast-paced environment. Pacific Supply, a distributor of building products with over 50 locations across the Western United States since 1953, values its employees and encourages their development. The Service Representative will assist customers with order-related transactions and inquiries under the direction of the Branch Manager.

Requirements

• Minimum of 6 months experience in a customer service position
• Excellent telephone etiquette
• Excellent customer service skills
• Excellent verbal and written communication skills
• Ability to manage your time, pipeline, and follow-ups independently
• Valid driver’s license and clean driving record

Nice To Haves

• Previous experience in the building industry is preferred but not required.

Responsibilities

• Build and maintain strong relationships with contractors, builders, and other key accounts
• Represent a wide range of in-demand building products and value-added services
• Provide top-tier customer service and follow through on orders and account needs
• Partner with branch operations to ensure customer satisfaction and smooth fulfillment
• Input orders accurately into the computer system and operate the cash register to finalize transactions

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match and profit sharing
• Flexible spending accounts
• Paid vacation and sick time
• Employee wellness programs
• Once promoted to Outside Sales Rep - You get competitive base salary + uncapped commission

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed