Service Representative/Yard Material Handler

PABCO Building Products•San Rafael, CA
•$18 - $28

About The Position

Pacific Supply is seeking an entry-level Service Representative/Yard Material Handler to support warehouse operations and serve walk-in and call-in customers. The role involves receiving, storing, loading, and distributing building materials; accurately processing and fulfilling orders; and maintaining an organized, clean, and safe yard and counter area. It requires physical stamina, customer service skills, and attention to detail. Previous building-industry experience is preferred but not required. Forklift training may be provided if needed.

Requirements

  • High school diploma or GED preferred.
  • Previous warehouse, yard, or retail customer-service experience preferred.
  • Forklift experience and certification preferred; training may be provided.
  • Ability to repeatedly lift 100 pounds throughout the shift.
  • Strong interpersonal and communication skills.
  • Reliability and punctuality.
  • Basic computer skills and familiarity with point-of-sale systems preferred.
  • Ability to work in all weather conditions and in a physically demanding environment.

Nice To Haves

  • Previous experience in the building industry.
  • Previous warehouse, yard, or retail customer-service experience.
  • Forklift experience and certification.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Bilingual ability.

Responsibilities

  • Pull and prepare customer orders for delivery or pickup.
  • Operate forklifts and other material-handling equipment; training may be provided if needed.
  • Safely load and unload materials, including heavy items weighing up to 100 pounds.
  • Maintain accurate inventory counts and organize materials.
  • Assist customers in person and by phone with product inquiries, order placement, and issue resolution.
  • Accurately process quotes, orders, and returns using point-of-sale and inventory systems.
  • Maintain cleanliness and safety in the yard and sales area.
  • Communicate with internal teams and vendors to coordinate deliveries and product availability.
  • Follow company safety policies and procedures.
  • Drive company vehicles to support deliveries when required and qualified.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Profit sharing
  • Flexible spending accounts
  • Vacation pay
  • Sick pay
  • Life insurance
  • Wellness programs
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