Service Representative PRN - Radiology

Trinity Health•Maywood, IL

10d•$18 - $24•Onsite

About The Position

As a key member of the Radiology team, the Service Representative helps create a seamless and positive experience for every patient. This patient-facing role is responsible for greeting and assisting patients, coordinating scheduling and registration activities, answering questions, and supporting daily operations within the Radiology department. Through exceptional customer service and professionalism, the Service Representative serves as an ambassador of Loyola Medicine's mission, vision, and values at every touchpoint.

Requirements

GED or High School level of education, required.
At least one (1) year of work history, required.
Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Nice To Haves

Associate's degree, preferred
Experience in general administration, business, healthcare, or a related field is highly preferred.

Responsibilities

Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up to date.
Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.