Service Representative - Digestive Health - Maywood

Trinity Health•Maywood, IL

8d•Onsite

About The Position

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. This position is full-time and involves greeting patients, managing phone calls, patient registration, and check-out assistance.

Requirements

GED or High School level of education, required.
At least one (1) year of work history, required.
Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Nice To Haves

Associate's degree, preferred
Experience in general administration, business, healthcare, or a related field is highly preferred.

Responsibilities

Welcome and assist patients as they enter the physician practice.
Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.