Service Representative/Courier 1

Labcorp • Portland, OR

17h • Onsite

About The Position

Labcorp is hiring a Courier I to serve clients in Portland, Oregon. The role involves picking up, transporting, and delivering medical specimens, lab supplies, reports, and related documentation along assigned routes. The position includes a company vehicle for route use; employees may take the vehicle home and use it personally for $100 per month.

The work is primarily mobile, with some office interaction. The schedule is Monday through Friday, 6:30 a.m. to 3:00 p.m.; overtime and additional days or hours may be required. The role may also require shift work, including evenings, weekends, and holidays. Work is performed from the Labcorp location at 4400 Northeast Halsey St, Building 3, Portland, Oregon.

Labcorp describes itself as a global provider of laboratory services that uses science, data, technology, and its laboratory network to support healthcare providers, patients, researchers, pharmaceutical companies, and health systems. It offers opportunities for growth, development, and professional challenge. Labcorp is an Equal Opportunity Employer and considers qualified applicants without regard to legally protected characteristics.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Valid driver's license with a clean driving record.
• Six months to one year of experience in courier services, specimen handling, or customer service.
• Experience in a healthcare, logistics, or transportation environment.
• Ability to perform basic vehicle inspections and routine maintenance tasks.
• Strong problem-solving skills and adaptability in route planning.
• Effective verbal and written communication skills.
• High accuracy in managing documentation.
• Professional demeanor and strong customer service orientation.
• Ability to work independently and make sound decisions in real time.
• Ability to work in a mobile environment with some office interaction.
• Ability to adhere to safety protocols when potentially exposed to dry ice and infectious specimens.
• Ability to frequently stand, sit, walk, and lift up to 50 pounds.
• Ability to use handheld devices and office equipment regularly.
• May be required to work shifts, including evenings, weekends, and holidays.

Responsibilities

• Retrieve, load, and transport medical specimens and related materials according to assigned routes and timeframes.
• Ensure specimens are properly handled and remain integral from pickup through delivery.
• Deliver client supplies, reports, and documentation accurately and on time.
• Follow safety procedures for handling dry ice and biohazard materials and operating company vehicles securely.
• Conduct pre-trip and post-trip vehicle inspections and report maintenance concerns promptly.
• Keep the company vehicle and equipment clean and in safe operating condition.
• Record stop-level data accurately using handheld electronic devices and manual documentation when needed.
• Communicate route deviations, client concerns, delays, safety issues, and operational challenges to management in a timely manner.
• Evaluate traffic, weather, and route conditions to support on-time performance.
• Maintain courteous and professional interactions with clients, coworkers, and leadership.

Benefits

• Eligible employees working at least 20 hours per week may receive medical, dental, vision, life, and short- and long-term disability coverage.
• 401(k).
• Employee stock purchase plan (ESPP).
• Paid time off (PTO) or flexible time off (FTO).
• Commissions and company bonus where applicable.
• Company vehicle for the route; option to take it home and use it personally for $100 per month.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED