Service Repair Technician

ABB • New Berlin, WI

3d • Onsite

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Drives Service Workshop Manager

Your role and responsibilities
In this role, you will have the opportunity to repair a variety of standard drive units and subassemblies. Each day, you will ensure the best possible and most cost-effective problem resolution. You will also showcase your expertise by executing work as per first-time right approach and ensuring the job is done on time and as per quality standards
The work model for the role is: onsite #LI-Onsite

This role is contributing to Motion Service in the US.

You will be mainly accountable for:
Review and plan daily work assignments, prioritizing customer products in for repair. Coordinate with the team Lead to ensure proper work scheduling, establishing priorities and expediting of repair orders.
Process Repair work orders, both customer repair orders and production orders.
Troubleshoot the repair of products, such as standard drive units, subassemblies and circuit boards; identifying and repairing the problem, performing testing and burn in activities as needed, ensuring the best possible, and most cost-effective problem resolution.
Research bill of materials, Engineering Change Notice (ECN), or other documents to identify required parts for drive/component repair.
Complete Material Requisitions or contact the Inventory Planner to obtain necessary parts
Ensure the completion, processing and maintenance of all required paperwork, records, documentation, failure analysis reports, etc.

Requirements

• Associate degree in electronics and two years related experience; or High school diploma and four years of related electrical experience.
• Capable of passing Electrical Competency and Authorization Program (ECAP) level 3.
• Prior experience working with hand and power tools
• You are an American citizen or currently hold a US VISA / work permit

Nice To Haves

• Knowledge of Variable Frequency Drives and the applications it supports
• Prior experience with SAP or similar ERP system

Responsibilities

• Review and plan daily work assignments, prioritizing customer products in for repair.
• Coordinate with the team Lead to ensure proper work scheduling, establishing priorities and expediting of repair orders.
• Process Repair work orders, both customer repair orders and production orders.
• Troubleshoot the repair of products, such as standard drive units, subassemblies and circuit boards; identifying and repairing the problem, performing testing and burn in activities as needed, ensuring the best possible, and most cost-effective problem resolution.
• Research bill of materials, Engineering Change Notice (ECN), or other documents to identify required parts for drive/component repair.
• Complete Material Requisitions or contact the Inventory Planner to obtain necessary parts
• Ensure the completion, processing and maintenance of all required paperwork, records, documentation, failure analysis reports, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree