Service Rep - Primary Care - Tinley Park

Trinity Health•Tinley Park, IL

5d•$18 - $24•Onsite

About The Position

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Loyola Medicine offers a great work atmosphere, competitive wages, and benefits such as Medical/Dental/Vision on your first day, an Employee Assistance Program, Employee Discounts, and Tuition Reimbursement. The organization is committed to honoring the dignity of every person and recognizing the unique perspectives, experiences, and talents each colleague brings. Trinity Health is a large not-for-profit, faith-based health care system with a national presence.

Requirements

GED or High School level of education, required.
At least one (1) year of work history, required.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Nice To Haves

Associate's degree, preferred
Experience in general administration, business, healthcare, or a related field is highly preferred.

Responsibilities

Welcome and assist patients as they enter the physician practice.
Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details.
Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.