Service Reliability Engineer, G&A Solutions Engineering

Apple • Austin, TX

7d

About The Position

You'll be at the forefront of maintaining the health, stability, and efficiency of our services, working with a diverse range of technologies and platforms. You will collaborate with Engineers, Data Engineers, DBAs, and network specialists to proactively identify and resolve potential issues, automate repetitive tasks, and drive continuous improvement initiatives. Your expertise will directly impact the reliability of our systems, enabling Apple to deliver innovative products and services to our customers.

Requirements

• 4+ years of experience in a Site Reliability Engineering, production support or related role, supporting large-scale, enterprise-level services
• Strong proficiency in at least one programming language (e.g., Python, Java, Go) and scripting languages (e.g., Bash, PowerShell)
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and cloud-native technologies (e.g., Kubernetes, Docker)
• Hands-on experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Splunk, Datadog)
• Bachelor's degree in Computer Science or work related equivalent experience

Nice To Haves

• Familiarity with CI/CD pipelines and DevOps practices
• Experience with database technologies (e.g., MySQL, PostgreSQL, NoSQL databases)
• Knowledge of ITIL frameworks and incident management processes
• Experience with vibe coding
• Understanding of Linux/Unix system administration
• Experience with configuration management tools (Ansible, Chef, Puppet)

Responsibilities

• Maintaining the health, stability, and efficiency of services.
• Collaborating with Engineers, Data Engineers, DBAs, and network specialists.
• Proactively identifying and resolving potential issues.
• Automating repetitive tasks.
• Driving continuous improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior