Service Receptionist

Lithia & DrivewayAnaheim, CA
$20 - $22Onsite

About The Position

Anaheim Hyundai is seeking a Service Receptionist to join the team. You'll play an important part in supporting the service drive and maintaining our high quality customer experience. If you have exceptional customer service skills and thrive in a fast-paced, customer-focused environment, apply today!

Requirements

  • Must be able to perform essential job functions, including being on your feet for extended periods of time and working outdoors in various weather conditions.
  • Strong understanding of high quality customer service.
  • Phone Etiquette; Required
  • Excellent communication skills; Required
  • Professional personal appearance.
  • Computer friendly.
  • Acceptable driving record and a valid driver's license in your state of residence
  • High School graduate or equivalent, 18 years or older required.

Nice To Haves

  • Previous experience in a similar or related position; Preferred.

Responsibilities

  • Assist advisors with greeting customers that are dropping off or picking up vehicles for service & repairs.
  • Answer incoming calls to the service department.
  • Provide customer updates via phone & text.
  • Send service reminders to customers via phone, text & email
  • Navigate traffic in the service drive during high volume times.
  • Move customer vehicles as needed.
  • Special projects as assigned.

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
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