Service Receptionist
Lithia & Driveway•Missoula, MT
•Onsite
About The Position
Lithia Ford of Missoula is seeking a Service Receptionist to join their team. This role involves greeting customers, managing phone calls, providing customer updates, sending service reminders, navigating the service drive, and moving customer vehicles. The position requires strong customer service skills, attention to detail, and the ability to work outdoors in various weather conditions.
Requirements
- 1+ years of experience with customer service in person and over the phone
- Previous experience in a similar or related position
- Ability to perform essential job functions, including being on your feet for extended periods of time and working outdoors in different weather conditions
- Strong attention to detail
- Acceptable driving record and a valid driver's license in your state of residence
- High School graduate or equivalent, 18 years or older required.
Responsibilities
- Assist advisors with greeting customers that are dropping off or picking up vehicles for service and repairs
- Answer incoming calls to the service department
- Provide customer updates by phone and text
- Send service reminders to customers by phone, text and email
- Navigate traffic in the service drive during high-volume times
- Move customer vehicles
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
