Service Receptionist

Dahl Automotive•Sheboygan, WI

3d•Onsite

About The Position

Bring your customer service experience to Dahl Honda in Sheboygan, WI, as an Service Receptionist! In this professional, fast-paced role, you’ll help schedule service appointments, follow up with guests, and support the Service Advisors and Service Manager with a variety of customer service and administrative tasks. You’ll work closely with our Service Advisors to learn the ins and outs of the role and prepare for future advancement into a Service Advisor position. We’ll provide the training and support you need to build your skills, achieve your goals, and grow your career with Dahl Automotive.

Requirements

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Ability to stay on task and work independently
Valid drivers license and clean driving history

Responsibilities

Answer guest calls and establish follows-up with service appointments.
Assist with scheduling service appointments.
Greet service guests as they arrive for their service appointments.
Follow up with service guests that do not show up for their appointments, and to provide updates to guests on their vehicle service.
Communicate with guests and advisors to take care of guest needs.
Drive vehicles to and from service lane, service stalls, and parking lot as needed.
Assist advisors and service manager with other service and administrative related duties.
Utilize online system daily.