Service Receptionist

DAHLLa Crosse, WI
Onsite

About The Position

At Dahl Automotive, the Service Receptionist at Dahl Hyundai/Mazda and Subaru in La Crosse plays a crucial role in creating an exceptional experience for guests. This position involves working alongside the service team and is part of a company with a legacy of over 100 years, committed to its mission to "Keep People Moving" and supporting team members' long-term career success.

Requirements

  • Strong customer service and communication skills
  • Ability to multi-task in a fast paced environment
  • Proficient computer skills
  • Able to meet the attendance requirements of the position

Responsibilities

  • Manage a high volume of guest inquiries by phone, email, text and chat
  • Communicate with guests regarding scheduling service appointments and following up on their service received
  • Be a liaison between guests and the service department
  • Be able to make service appointments utilizing the computer appointment system
  • Follow up with guests to ensure they are completely satisfied with their service experience
  • Assist in generating reports
  • Other duties as assigned

Benefits

  • paid time off
  • medical
  • dental
  • vision
  • 401k with automatic 3% company contribution
  • life insurance
  • disability insurance
  • accident insurance
  • discounts on vehicles and services
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