Auto Service Receptionist

All American Ford Auto GroupHackensack, NJ
Onsite

About The Position

Join the dynamic team at All American Ford in Hackensack, NJ, as a Service Department Receptionist. This vital role offers an excellent opportunity to be the first point of contact for our valued customers, ensuring a smooth and welcoming experience. If you are organized, personable, and customer-focused, we invite you to become part of our professional and friendly environment.

Requirements

  • Previous experience in a receptionist or customer service role, preferably in an automotive dealership
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Proficiency with basic computer applications and dealership management software
  • Professional appearance and positive attitude
  • Ability to work efficiently in a fast-paced environment

Responsibilities

  • Greet and assist customers promptly and courteously upon their arrival
  • Schedule service appointments and manage the service department calendar
  • Answer phone calls, respond to inquiries, and provide accurate information about services
  • Maintain customer records and update service history in the system
  • Ensure the reception area is clean, organized, and welcoming
  • Assist with administrative tasks such as filing, data entry, and processing payments

Benefits

  • competitive compensation
  • benefits
  • opportunities for career advancement
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