Service & Receiving Supervisor - 1st shift

Electrolux GroupKinston, AL
Onsite

About The Position

The Service & Receiving Supervisor is responsible for leading and managing service and receiving teams in a fast-paced manufacturing environment. This role promotes a positive work culture while driving performance against key performance indicators (KPIs). The supervisor collaborates with cross-functional teams to support and sustain Electrolux’s long-term business objectives at the Kinston facility and globally.

Requirements

  • Associate's degree required
  • Minimum 5+ years of leadership experience in high-volume, fast-paced manufacturing environments
  • Exceptional communication skills, with the ability to influence, coach, and collaborate cross-functionally.
  • Demonstrated ability to lead teams, drive accountability, and improve operational performance.
  • Highly organized with strong multitasking and prioritization skills in deadline-driven environments.
  • Working knowledge of ISO 50001 Energy Management Systems, including SEUs, energy policy, performance metrics, and operational controls.
  • Forklift certified
  • Strong focus on safety compliance and operational efficiency.
  • Capable of obtaining EMS Green Gear Certification.

Nice To Haves

  • Bachelor’s degree preferred

Responsibilities

  • Supervise and lead team members by planning, assigning, and directing daily work activities.
  • Adjust staffing and schedules to align with production demands.
  • Coach, mentor, and develop employees; conduct performance reviews and provide feedback.
  • Administer corrective actions and ensure employees receive proper training.
  • Enforce safety standards, including proper use of personal protective equipment (PPE).
  • Communicate company policies, procedures, and performance expectations clearly.
  • Monitor and ensure quality and output meet established standards and targets.
  • Analyze production schedules and forecast labor requirements.
  • Maintain accurate and timely production, quality, and operational records.
  • Coordinate workflow and activities across departments and with other supervisors.
  • Identify, analyze, and resolve operational issues; support team members in problem-solving.
  • Recommend and implement improvements to production processes, equipment, and quality outcomes.
  • Respond to and manage emergency situations (e.g., equipment failure, safety incidents, schedule changes).
  • Drive performance across key metrics including safety, quality, cost, delivery, and continuous improvement.
  • Ensure compliance with Environmental Management Systems (EMS) and ISO standards (9001, 14001, 50001).
  • Support and promote plant energy policies and sustainability initiatives.
  • Identify and manage Significant Energy Uses (SEUs) and track performance indicators.
  • Contribute to energy management objectives and execution of improvement action plans.

Benefits

  • Medical, dental, vision and life insurance.
  • Competitive holiday and vacation time off program.
  • Retirement Savings Plan (401(k)) with relevant company contribution.
  • Discounted products
  • EAP upon hire
  • Tuition reimbursement after 12 months of service.
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