Service Project Manager
About The Position
As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. Through its businesses, including Trane® and Thermo King, sustainability is integral to its operations. The company is seeking individuals who are motivated to address global challenges and contribute to a better future. Trane Technologies offers benefits designed to help employees thrive at work and at home. This specific role is located in Birmingham, AL, and involves a hybrid work model with onsite work Monday through Thursday and flexible location choice on Fridays.
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- Minimum two (2) years’ experience in project management, HVAC or related preferred.
- Experienced and knowledgeable in contracting processes and estimating associated with the installation of HVAC systems and managing subcontractors preferred.
- Computer skills are essential.
- Highly organized and strongly customer service oriented.
Responsibilities
- Overseeing the long-term scheduling and execution of service workloads.
- Managing large, quoted work and service projects with unique scopes.
- Ensuring successful contract performance within an office and/or area.
- Proactive risk management of managed portfolio.
- Monthly revenue forecasting.
- Driving local contract compliance.
- Coordination of large quoted projects.
- Responsible for timely completion of assigned projects, financial performance, and customer satisfaction.
- Develop and implement strategic long-term scheduling to optimize resource allocation and project timelines.
- Plan and analyze assigned projects, establish schedules, project parameters, and set procedures for Service Agreement (SA) work.
- Partner to review estimates and proposals.
- Entering projects, ordering parts, tracking parts, scheduling labor, reviewing project completion, and billing coordination.
- Anticipate and set monthly revenue forecasts.
- Support Regional Coordinators (RCs) in identifying proper skillsets for jobs.
- Assist Account Managers and Team Leads with site surveys.
- Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.
- Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff.
- Drive contract performance by identifying scope, scheduling, and material issues to enhance margin expansion and profitability.
- Ensure all assigned staff and subcontractors work safely per Trane and OSHA policies.
Benefits
- Health insurance
- Holistic wellness programs with generous incentives
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution
- 15 vacation days
- 9 paid holidays
- 3 floating holidays
- Sick leave
- Additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs
- Tuition assistance
- Student debt support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
