Service Project Manager

Trane Italia • Fort Worth, TX

22h • $91,517 - $128,380 • Hybrid

About The Position

Trane Technologies in Ft. Worth, TX is hiring a Service Project Manager to join our team. In this role you will be a key team member on our Service Sales team, and responsible for quoting and entering service work, ordering parts and necessary supplies, and ensuring that all service work is scheduled and executed. This role is responsible for timely completion of assigned projects, financial performance, and the highest level of customer satisfaction. You will plan and analyze assigned projects, establish schedules, project parameters, and set procedures to accomplish system objectives, involving complex service applications. You will also create estimates and generate proposals, enter projects, order parts, track parts, schedule labor internally and with customer, review completion of projects and billing coordination. Responsible for entering service estimates, issuing purchase orders, and generating work orders. Manage service projects from estimate to completion. Receive and qualify subcontractor proposals. Assist Sales develop projects as needed. Communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff. Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff. Ensure that all assigned staff and subcontractors are working in a safe manner per Trane and OSHA policies. Less than 5% travel to customer job sites is required.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum two (2) years’ experience in HVAC project management or HVAC field service/installation work required.
• Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
• Computer skills are essential.
• Highly organized and strongly customer service oriented.

Nice To Haves

• Experienced and knowledgeable in contracting processes and estimating associated with the installation of HVAC systems and managing subcontractors preferred.

Responsibilities

• Responsible for timely completion of assigned projects, financial performance, and the highest level of customer satisfaction.
• Plan and analyze assigned projects, establish schedules, project parameters, and set procedures to accomplish system objectives, involving complex service applications.
• Create estimates and generate proposals.
• Entering projects, ordering parts, tracking parts, scheduling labor internally and with customer, reviewing completion of projects and billing coordination.
• Responsible for entering service estimates, issuing purchase orders, and generating work orders.
• Manage service projects from estimate to completion.
• Receive and qualify subcontractor proposals.
• Assist Sales develop projects as needed.
• Communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.
• Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff.
• Ensure that all assigned staff and subcontractors are working in a safe manner per Trane and OSHA policies.

Benefits

• Health insurance
• Holistic wellness programs
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree