Service Project Manager - Mining and Materials

ABB•Denver, CO

1d•Remote

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Manager __ In this role, you will oversee the delivery of service projects and ABB Customer Care Agreements within our North American region. Reporting to the North American Mining & Material Service Manager you will maintain and enhance customer satisfaction by ensuring that customer requirements and all targets are met, providing excellent service at every stage of the customer orders. The work model for the role is: #LI-Remote in the Western US. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. More About us ABB's Mining & Material team delivers solutions and services ensuring our customers get the most out of their investment. Our Mining & Material solutions help improve safety and productivity of the mines while reducing maintenance and energy costs. Deep domain knowledge enables us to truly understand and address our customers’ challenges and opportunities. Our Mining & Material Service Team supports customers on ABB systems and solutions throughout North America. Our customers operate 24x7 and rely on ABB to support from installation and initial start-up, through to life-cycle services to maximize the availability of the solutions provided by ABB and optimize their operations.

Requirements

Bachelor’s Degree in Mechanical, Electrical, or similar Engineering highly preferred or equivalent work experience.
5+ years’ experience managing industrial control systems and electrical apparatus projects; Experience in industrial and/or utilities markets is required.
Demonstrated experience in management of project scope, cost, financial analysis, schedules and vendors/subcontractors.
Collaborative, solution-focused approach, and strong written and spoken communication skills
Fluent in English.
Strong computer skills – SAP or other ERP and MS Suite (Word, Excel, PowerPoint, MS Project).

Nice To Haves

Project Management PMP designation is desired.
French communication skills as an asset.

Responsibilities

Monitoring customer service orders to ensure best practices in cost control, resource efficiency and Health, Safety & Environment (HSE)
Analyzing and addressing project risks, and regularly disseminating lessons learned
Working with other functions to coordinate contract negotiations and claims with customers
Prepare quotes and implement contract changes based on customer requests.
Achieving service order deliverables and compliance with contract requirements
Coordinate project team effort including engineering, testing, site work activities and sub-contractors. Review status, monitor, analyze and report on contract performance.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.