Service/Product Line Manager

ONE X•Midland, TX

About The Position

Key Expectations: Coordinates with regional management and safety personnel to ensure compliance with all quality and HSE policies. Develops and establishes a sustainable service line team that delivers quality service while aligning with the organization’s safety culture. Upholds all company policies related to safety, purchasing, human resources, and operations. Uses Stop Work Authority when unsafe or environmentally unsound conditions could lead to an incident impacting health, safety, or environment. Establishes and promotes general direction of the product line within the region. Coordinates with sales and business development team to understand industry direction and customer needs. Influences region pricing for customer requests for review by upper management. Works with dispatch, shop leadership, and sales to ensure customer equipment and manpower needs are met. Coordinates with region management personnel to ensure compliance with all customer requests that align with company policy. Oversees all processes associated with equipment preparedness, equipment and manpower tracking, and invoice creation and approval. Coordinates with the Area Manager to develop and organize product line operational training, ensuring its deployment to develop personnel. Manages field product line personnel, including hiring, terminations, scheduling, employee relations, and performance management. Assists with vendor management and oversees product line spending. Conducts and participates in pre-job (pre-task) meetings with fellow employees and documents on JHAs. Ensures that all non-conformances are documented, investigated, and reported. Ensures all product line employees follow work instructions and SOPs as assigned in QMS. Requirements Safety Requirements: Encourage employees to stop work if they identify unsafe conditions. Monitor compliance with PPE requirements and proper equipment use. Address violations promptly and implement corrective actions. Provide training on recognizing hazards and proper safety procedures. Know and provide clear procedures for reporting near-misses, injuries, and unsafe conditions. Review and analyze incident reports to implement preventive measures. Coordinate root cause analyses (RCAs) as necessary. Hold team accountable for maintaining a strong safety culture. Physical Requirements: Must be able to operate and instruct basic equipment and tools safely. Ability to stand for extended periods and perform physical tasks, including lifting and climbing. Work in high-noise environments (over 85 dBA) with appropriate hearing protection. Adapt to outdoor conditions, including extreme weather and various terrains. Wear required personal protective equipment (PPE) at all times

Requirements

Minimum 5 years of experience (Oil & Gas field services leadership is preferred)
High School Diploma or equivalent
Be able to work and act in a professional manner and exercise independent judgment in the resolution of administrative problems.
Attention to detail is a must.
The ability to communicate clearly and effectively is required.
Understand the general operation of all office equipment such as a computer, printer, copier, and calculator/10-key.
The ability to use Microsoft Word, Excel, Outlook, and other software programs to meet the needs of the position is essential.
Demonstrated ability to work in a fast-paced environment where responsibilities frequently change.
Ability to work both independently and as part of a team.
Attention to detail and a commitment to safety.
Effective communication skills and a willingness to learn from more experienced team members.
Team-oriented mindset with a focus on supporting shared goals.
Flexibility to adapt to changing operational needs.
Ability to handle the physical demands of an outdoor work environment.
Ability to mentor and lead entry-level field technicians and 3rd party labor as required
Foster positive relationships with colleagues and supervisors.
PEC/SafeLand certification.
Forklift and Aerial Lift training (as required).
Rigging Training.
H2S certification.
Must have a valid driver’s license and maintain a clean driving record.
Candidates must be legally authorized to work and reside in the U.S.
Must pass and maintain client-required random drug tests.
Must pass a background investigation.

Nice To Haves

Prefer enthusiastic, self-motivated people with a desire to learn and help others.

Responsibilities

Coordinates with regional management and safety personnel to ensure compliance with all quality and HSE policies.
Develops and establishes a sustainable service line team that delivers quality service while aligning with the organization’s safety culture.
Upholds all company policies related to safety, purchasing, human resources, and operations.
Uses Stop Work Authority when unsafe or environmentally unsound conditions could lead to an incident impacting health, safety, or environment.
Establishes and promotes general direction of the product line within the region.
Coordinates with sales and business development team to understand industry direction and customer needs.
Influences region pricing for customer requests for review by upper management.
Works with dispatch, shop leadership, and sales to ensure customer equipment and manpower needs are met.
Coordinates with region management personnel to ensure compliance with all customer requests that align with company policy.
Oversees all processes associated with equipment preparedness, equipment and manpower tracking, and invoice creation and approval.
Coordinates with the Area Manager to develop and organize product line operational training, ensuring its deployment to develop personnel.
Manages field product line personnel, including hiring, terminations, scheduling, employee relations, and performance management.
Assists with vendor management and oversees product line spending.
Conducts and participates in pre-job (pre-task) meetings with fellow employees and documents on JHAs.
Ensures that all non-conformances are documented, investigated, and reported.
Ensures all product line employees follow work instructions and SOPs as assigned in QMS.
Encourage employees to stop work if they identify unsafe conditions.
Monitor compliance with PPE requirements and proper equipment use.
Address violations promptly and implement corrective actions.
Provide training on recognizing hazards and proper safety procedures.
Know and provide clear procedures for reporting near-misses, injuries, and unsafe conditions.
Review and analyze incident reports to implement preventive measures.
Coordinate root cause analyses (RCAs) as necessary.
Hold team accountable for maintaining a strong safety culture.
Must be able to operate and instruct basic equipment and tools safely.
Ability to stand for extended periods and perform physical tasks, including lifting and climbing.
Work in high-noise environments (over 85 dBA) with appropriate hearing protection.
Adapt to outdoor conditions, including extreme weather and various terrains.
Wear required personal protective equipment (PPE) at all times