Service Procurement Lead

SiFly•Santa Clara, CA

1d•Hybrid

About The Position

SiFly is hiring a Service Procurement Lead to own sourcing, contracting, and supplier management across a broad portfolio of business services. Categories include telecommunications and connectivity, IT and software, facilities, logistics, professional services, and other strategic third-party services. A key focus is managing commercial relationships with major connectivity providers such as AT&T, Verizon, and T-Mobile, while developing scalable procurement strategies across the broader services portfolio. The role combines procurement strategy, complex negotiations, spend and financial analysis, and direct engagement with suppliers and internal stakeholders. The Service Procurement Lead will partner with Engineering, IT, Operations, Finance, and business leaders to understand requirements, identify opportunities, and secure appropriate services and commercial terms as SiFly grows. The position is preferably onsite in Santa Clara, California, with a hybrid arrangement also available. SiFly describes its environment as a small team with high ownership and hands-on work, with close collaboration with engineers, operators, and business leaders.

Requirements

7+ years of experience in procurement, strategic sourcing, purchasing, or a related commercial function, with significant experience managing business services.
Demonstrated experience negotiating complex service agreements and commercial contracts.
Strong experience with telecommunications, IT/software, professional services, facilities, logistics, or other indirect procurement categories.
Experience managing strategic suppliers and leading competitive sourcing events or RFPs.
Strong financial and analytical skills, including spend analysis, cost modeling, pricing analysis, and total cost of ownership.
Excellent negotiation and contract management skills, with the ability to understand and improve complex commercial terms.
A hands-on, proactive approach and the ability to operate effectively in a fast-moving environment.
Bachelor's degree in Supply Chain, Business, Finance, or a related field, or equivalent practical experience.
Ability to balance cost, quality, risk, flexibility, and speed in sourcing decisions.
Ability to make progress with incomplete information, adapt as priorities change, and drive decisions across stakeholders without relying solely on formal authority.
Interest in creating practical procurement processes and systems that scale with a growing company.

Responsibilities

Own the end-to-end procurement process for business services, from requirements definition and market analysis through sourcing, negotiation, contracting, and supplier management.
Develop and execute sourcing strategies across telecommunications, IT/software, facilities, logistics, professional services, and other indirect categories.
Lead competitive RFPs and supplier evaluations, assessing capability, service quality, implementation approach, risk, commercial terms, and total cost of ownership.
Build and manage relationships with strategic suppliers, including major telecommunications and connectivity providers.
Negotiate master service agreements, statements of work, pricing schedules, service-level agreements, renewals, termination rights, and other commercial terms.
Manage contract renewals and proactively identify opportunities to improve pricing, terms, and service levels before agreements expire.
Monitor supplier performance after contract award, including service levels, implementation milestones, escalations, and issue resolution.
Track savings, supplier performance, and other procurement KPIs and communicate results to leadership.
Identify and mitigate commercial, operational, and supplier risks.
Build productive, long-term supplier relationships while maintaining strong commercial discipline.
Partner with Engineering, IT, Operations, Finance, and business leaders to understand requirements, identify opportunities, and secure suitable services and commercial terms.