Service Porter
About The Position
We are seeking a dedicated and customer-focused Porter to join our team. The ideal candidate will play a crucial role in ensuring a positive experience for our guests by providing exceptional service and maintaining the cleanliness and organization of our facility. This position requires strong communication skills, a commitment to hospitality, and the ability to handle various tasks efficiently. As an Automotive Porter, you’ll play a vital role in creating an exceptional experience for our customers and ensuring the smooth operation of our dealership.
Requirements
- Valid Driver’s License: A clean driving record and ability to operate both automatic and manual vehicles.
- Attention to Detail: Ability to ensure vehicles are clean, organized, and properly presented.
- Time Management Skills: Ability to prioritize tasks and stay organized in a fast-paced environment.
- Customer Service Skills: A friendly and professional demeanor when interacting with customers.
- Physical Stamina: Comfortable with standing, walking, and working outdoors in various weather conditions.
- Previous experience in hospitality or customer service is preferred.
- Strong communication skills with the ability to interact positively with guests and team members.
- Experience in a dealership environment is a plus but not required.
- Valid driver's license with a clean driving record; experience driving manual transmission vehicles is advantageous.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A proactive attitude towards guest services and problem-solving capabilities.
- Flexibility to work varied shifts, including weekends and holidays as needed.
Responsibilities
- Safely move vehicles on the lot, to and from service areas, and to customer delivery points.
- Keep the dealership lot clean, organized, and presentable for our customers.
- Wash and detail vehicles to ensure they’re showroom-ready.
- Assist customers by retrieving their vehicles and providing excellent service.
- Help the sales and service teams by maintaining the flow of vehicles throughout the dealership.
- Manage the parking of vehicles, including valet services, while adhering to safety protocols.
- Maintain cleanliness and organization of the parking area and facility grounds.
- Assist with the delivery of vehicles to customers, ensuring they are clean and ready for use.
- Operate manual transmission vehicles as needed for test drives or vehicle movement.
- Provide excellent customer service by addressing guest inquiries and concerns promptly.
- Handle cash register transactions accurately when necessary, ensuring proper cash handling procedures are followed.
- Collaborate with other team members to ensure smooth operations within the dealership or facility.
Benefits
- Competitive Pay
- Career Growth Opportunities – Start as a porter and grow within our dealership.
- Employee Discounts on vehicle purchases, parts, and services.
- Full-Time Benefits – Medical, dental, vision, and paid time off (for eligible positions).
- A Great Team Atmosphere – Work with passionate automotive professionals in an exciting industry.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
- Bonus opportunities
- Hourly pay
- Overtime pay
- Performance bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
