Service Porter / Valet

Peter Boulware ToyotaTallahassee, FL
Onsite

About The Position

The Service Porter will greet and welcome service customers as they pull up, park their vehicles for them, and provide courtesy shuttle service. This role is crucial in ensuring a smooth and positive experience for customers utilizing the service department. The Service Porter will also be responsible for maintaining the cleanliness and organization of the service drive and surrounding areas.

Requirements

  • A clean driving record and valid driver’s license is REQUIRED.
  • Must be reliable to show up each scheduled day.
  • Must present themselves in a professional and courteous manner when interacting with customers.
  • Must be dependable and reliable.
  • Must be able to multi-task and work under pressure.
  • Must be able to walk and stand for long periods of time as well as work outside.
  • Must be able to drive both automatic and standard transmission vehicles.
  • Must have basic computer knowledge.
  • Professional appearance is necessary.

Nice To Haves

  • Customer Service experience is preferred.

Responsibilities

  • Greet and welcome service customers as they pull up.
  • Park vehicles for customers.
  • Provide courtesy shuttle service.
  • Move cars on and off the Service Drive.
  • Perform a Quick Alignment check as cars come in.
  • Keep Service Drive clean and free of debris.
  • Place protective plastic on seat and paper mats on the floor of all incoming cars.
  • Safely retrieve and deliver serviced vehicles to customers.
  • Remove hang tags, protective plastic on seat and paper mats on the floor of all departing cars.
  • Keep keys organized for easy quick retrieval.
  • Assist in the maintenance and cleanliness of all Service areas.
  • Be punctual and show up for scheduled shifts.

Benefits

  • Opportunity for internal promotion and career growth with company
  • 401(k) retirement plan options
  • Paid Holidays/Paid Time Off
  • Full benefits including voluntary short and long term disability, dental, health, vision
  • Spectacular work environment
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