Automotive Dealership Porter Supervisor Audi Fremont

ALLIANCE SERVICE GROUP • Fremont, CA

1d • $28 - $29 • Onsite

About The Position

Alliance Dealer Solutions is seeking a self-motivated, entrepreneurial Service Porter Supervisor for its dealership partner, Audi Fremont. This leadership role helps ensure the service department operates efficiently and smoothly. The supervisor supports department leadership, oversees the service porter team, and helps provide guests with timely, high-quality service. The role offers opportunities for professional development and career advancement.

Requirements

• High school diploma or GED.
• Valid driver’s license with a clean driving record.
• Must be at least 18 years old.
• Strong leadership and team management skills.
• Exceptional customer service and professional, courteous customer interaction skills.
• Excellent organizational skills and ability to manage multiple tasks.
• Meticulous attention to detail.
• Excellent verbal and written communication skills.
• Neat and professional appearance.
• Strong time-management skills and ability to adhere to schedules and deadlines.
• Ability to stand, walk, and run for extended periods.
• Ability to lift up to 50 pounds.
• Ability to work outdoors in various weather conditions.

Nice To Haves

• Previous experience in a supervisory role or similar environment.

Responsibilities

• Maintain a physical presence on the service drive and ensure it has a high-quality appearance.
• Acknowledge and assist vehicles with a friendly greeting.
• Log pick-up requests from advisors and cashiers as needed.
• Maintain steady service-drive traffic flow and use cones for lane closures when necessary.
• Maintain key control.
• Monitor porter return times when assisting guests with vehicle pick-up.
• Assign downtime duties, including sweeping, picking up trash, maintaining the lounge, and cleaning.
• Rotate lunch breaks to keep the service drive properly staffed.
• Help supervise service department operations so guests receive vehicles as promised and in a timely manner.
• Oversee and manage the service porter team, providing guidance, training, and support to promote performance and adherence to dealership standards.
• Perform other tasks as required to support smooth dealership operations.
• Help build the team’s knowledge of claim prevention.
• Maintain rapport with team members and clients and communicate professionally.

Benefits

• Health, dental, and vision insurance options for full-time team members.
• Team member discounts and special offers on products, services, and experiences.
• Opportunities for career advancement and promotion.
• Guest services training, including professional interaction and communication techniques.
• Problem-solving skills development.
• Team-building focus and tools for future endeavors.
• Recognition for excellent performance.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED