Service Porter/Lot Attendant

RUSS DARROW GROUP•Waukesha, WI

1d•Onsite

About The Position

Russ Darrow Waukesha Kia is seeking a reliable, customer-focused, and detail-oriented Service Porter/Lot Attendant to support daily service department operations. This role is ideal for someone who enjoys staying active, working in a fast-paced environment, and providing a positive first impression for our service customers. As a Service Lot Attendant, you will play an important role in assisting customers as they arrive for service, helping maintain an organized service drive, and supporting the service advisors, technicians, and overall service department.

Requirements

Valid driver’s license with a clean driving record
Strong attention to detail and ability to work efficiently
Ability to work in a fast-paced, team-oriented environment
Comfortable working both indoors and outdoors in varying weather conditions
Strong work ethic and reliability
Interest in growth and advancement within the automotive industry

Nice To Haves

No experience necessary, training provided.

Responsibilities

Greet customers promptly and professionally as they arrive in the service drive
Escort customers to the service writing area and assist with directing them through the service check-in process
Offer customers available amenities and help ensure they feel welcomed and comfortable during their visit
Move customer vehicles safely between the service drive, technician stalls, parking areas, and pickup areas as directed
Retrieve vehicles from service stalls and return them to the service drive for customer pickup
Escort customers back to their vehicles when service is completed
Help maintain a clean, organized, and professional service drive, shop area, service advisor area, and customer waiting area
Complete end-of-day cleanup of the shop and service writing areas
Ensure printers are stocked with paper and supplies as needed
Monitor service department forms and supplies and restock as needed
Keep the customer waiting area clean, organized, and stocked with amenities such as snacks and beverages
Assist with keeping dealership grounds and service areas clean and presentable, including snow and debris removal as needed
Follow dealership safety procedures when moving, parking, and handling customer vehicles