Service Plumber

Reliable Heating & Air•Kennesaw, GA

13h•Onsite

About The Position

Service Plumbers are responsible for troubleshooting, installations, repairs, and maintenance of residential plumbing mechanisms while providing top-notch customer service. Duties include finding the source of leaks and blockages, fixing or replacing broken parts, testing plumbing systems and the ability to provide recommendations to customers.

Requirements

High School Diploma or GED
Minimum of 3 years’ experience as a residential Service Plumber if licensed. Five years' experience required without a license.
Strong communication and customer service skills
Residential service & repair experience (diagnosing & troubleshooting a normal plumbing system)
Good analytical skills and attention to detail
Ability work in hot, cold, wet climates depending on the weather
Excellent interpersonal and customer service skills with a strong desire to exceed customer expectations
Results driven in a high-energy environment
Attention to detail
Must pass MVR screening and maintain a good driving record
Must be able to follow directions and work independently
Ability to read, write and speak in English

Nice To Haves

Valid Georgia Journeyman or Master Plumbing License preferred
Leak Location and Repair, a plus

Responsibilities

Install, diagnose, maintain and repair residential and some commercial plumbing including but not limited to domestic water piping, house lines, interior and exterior waste lines, water regulators and back flow, water heaters, interior and exterior gas lines and all fixtures relating to bathroom, kitchen and laundry.
Inspect previously installed plumbing systems at commercial and residential sites
Keep up to date with current safety regulations and requirements for the various plumbing systems a company installs and maintains
Work carefully to follow all current regulations for plumbing work to ensure that all installed systems pass inspections
Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer
Establish and foster client relationships through strong communication and customer service providing the ability to fully explain to customer what the issues are and their options for repair (when applicable)
Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturers’ recommendations, and explain fully to customer what the issues are and their options for repair (when applicable)
Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary
Maintain good working order of Company vehicle and maintain proper stock, parts, tools, and safety equipment in the vehicle in a clean and organized fashion.
Understand Company pricing and generate appropriate customer invoices at job site
Inform customers of potential opportunities for additional business (newer system, service contracts, and additional services)
Participate in Company-provided training and comply with all code regulations
Adhere to all Company safety rules including all traffic and safety regulations while operating company vehicles.
Other duties as assigned.