Service Planner I

Southwest Ohio Regional Transit Authority•Cincinnati, OH

10d•Onsite

About The Position

The Service Planner I is responsible for assisting with the development and planning of the transit network, and other related planning activities at SORTA Metro.

Requirements

Excellent verbal, writing and non-verbal skills. Persuasive, consensus builder
Excellent problem-solving skills and a desire to exceed customer expectations.
Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback.
Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving.
Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources
Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills
Advanced working knowledge of word processing, Excel and ArcGIS. Some working knowledge of database systems and presentations.

Responsibilities

Develops maps, analyses and presentation documentation using GIS, Excel and other computer-based tools
Develops population projections, maps and financial forecasts for SORTA’s plans and analyzes environmental and societal impacts
Prepares background or summary reports, documenting project decisions and progress
Assists with the preparation of transit strategies for inclusion in community and regional plans and programs, and conducts analysis and tasks to support corridor, service and regional planning
Conducts research and technical analysis, field investigation, documentation and technical analysis
Provides coordination and outreach for SORTA’s Short-Range, Long-Range and Transit Development Plans
Prepares reports for presentation to City/County and other elected officials and public groups
Assists with monitoring, analyzing, and reporting on transit system performance including on-time performance, ridership, miles, and hours
Assists with monitoring, analyzing, and reporting on regional developments pertaining to population, employment, retail, housing, medical and commercial-industrial activities impacting mass transportation
Assist in analysis, development, and implementation of Bus Rapid Transit (BRT) services.
Assists with developing forecasting and budget models for transit related services including passengers, fares, miles and hours
Participates in public input meetings, public hearings and other forums
Assist as assigned in special studies and projects
Assists with monitoring, analyzing, and maintaining SORTA’s Automated Passenger Counting (APC) reporting systems
Ability to work in compliance with Metro's safety and security policies.
Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran
Facilitate the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department and organization accomplishments
Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation and professional development among staff