Service Parts Rep

FleetPride • Pacific, WA

5d • $17 - $27

About The Position

The Heavy-duty Parts Specialist (Back Counter/Service) is a fast-paced environment that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-duty industry to accurately answer questions and satisfy all needs and requirements.

Requirements

• Strong computer and internet skills (multiple platforms)
• Unrestricted driver's license and clean driving record
• Strong communication, presentation, and writing skills

Nice To Haves

• Team-oriented with an energetic positive attitude skill but also be self-motivated to consistently deliver high quality service.

Responsibilities

• Order parts with local parts dealers and OEM Dealerships.
• Attend to all service technicians and service advisor's parts work orders
• Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts
• Ensures special orders are promptly received and notify internal and external customers accordingly
• Secures return parts, properly tags and sorts parts, and promptly returns to source
• Maintains parts storage area in a clean and well-organized fashion

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED