PT Service Parts Office Clerk

Nautique Boat Company Inc•Orlando, FL

8h•Onsite

About The Position

The Service Parts Office Clerk is responsible for supporting daily office and service parts operations to ensure efficient workflow and customer service. This position assists with order processing, shipment coordination, document management, data entry, and communication with internal teams and dealers regarding order status and inventory inquiries.

Requirements

Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong computer, data entry, and typing skills.
Strong verbal and written communication skills.
Excellent organizational skills with strong attention to detail.
Ability to prioritize tasks and manage time effectively.
Ability to read, understand, and interpret work-related documents and instructions.
Ability to communicate information and ideas clearly so others can understand.
Ability to work independently and collaboratively in a team environment.
Ability to multitask and perform effectively under time-sensitive deadlines.
Ability to identify problems or potential issues and take appropriate action.
Ability to evaluate options and determine the most appropriate course of action.
High school diploma or equivalent required.
Ability to follow company procedures, policies, and supervisor instructions.
Ability to work in a non-climate-controlled environment where temperatures may exceed outside conditions.
Ability to stand for extended periods and frequently bend at the waist and knees.
Ability to lift up to 15 pounds when necessary.
Ability to see details at close range.
Ability to safely use and maintain small hand tools and equipment when necessary.
Must be able to wear required personal protective equipment (PPE).
Must possess a valid driver’s license.
This position is classified as safety sensitive.

Nice To Haves

Previous office, administrative, customer service, or logistics experience preferred.
Knowledge of computer systems and databases used within the Service Parts Department preferred.
Experience with shipping, inventory, or parts operations is a plus.

Responsibilities

Process, review, and print orders received through the Dealer Portal.
Enter and maintain accurate information within company computer systems.
Respond to email inquiries regarding order status, parts availability, and stock information.
Coordinate and schedule freight shipments and provide shipment tracking details as needed.
File, organize, update, and retrieve physical and electronic documents.
Print and prepare bin labels for stockroom shelves and inventory organization.
Provide administrative and logistical support to the Service Parts Department.
Assist team members with daily operational tasks to maintain department efficiency.
Follow instructions provided by supervisors and management.
Perform additional duties as assigned.