Service Parts Coordinator
About The Position
Service Parts Coordinator – Full Time 📍 Location: Midlothian, VA📅 Schedule: Monday – Friday | Day Shift About Us SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance. Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver. Our Core Values At SouthernCarlson, our core values guide everything we do—from how we treat our team members to how we serve our customers and partners. These values are at the heart of our mission to solve problems, build trust, and provide unmatched service. 🔧 Provide Fanatical ServiceWe treat every challenge like our own and go above and beyond to deliver solutions that exceed expectations. ⚡ Act With UrgencyIn our industry, time matters. We respond quickly and efficiently because our customers depend on it. 🤝 Earn & Maintain TrustWe build strong relationships through transparency, reliability, and follow-through. 📈 Continuously ImproveWe are committed to improving every process, every interaction, and every experience. At SouthernCarlson, we’re more than a supplier—we’re a service-driven partner focused on building long-term relationships and delivering results. Job Description We’re hiring a Service Parts Coordinator who will support shop operations by managing the flow of parts, supplies, and repairs. This role is ideal for someone who is organized, detail-oriented, and enjoys working in a fast-paced environment supporting both customers and internal teams.
Requirements
- Basic experience in customer service, office support, or inventory functions
- Strong verbal and written communication skills
- Ability to work closely within a small team environment
- Organized and detail-oriented with strong multitasking ability
- Basic computer proficiency (email, spreadsheets, etc.)
- Ability to stand and bend for extended periods
- Ability to lift up to 50 lbs regularly
Nice To Haves
- Some purchasing or inventory experience preferred
Responsibilities
- Tag and log all incoming tool repairs
- Process completed repairs, bill accordingly, and coordinate shipment
- Assist internal and external customers via phone, email, and in person
- Perform daily cycle counts on parts and inventory
- Receive, count, and stock incoming parts and supplies
- Order parts and supplies as directed by the shop supervisor
- Maintain organized records and file documentation
- Support general branch, warehouse, and office functions as needed
Benefits
- Consistent Hours – Monday–Friday daytime schedule
- Positive Culture – Team-first, supportive work environment
- Career Growth – Opportunities to grow within the company
- Health, Dental, Vision
- 401(k) with Company Match
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
