Service Parts Coordinator

SouthernCarlson, Inc. • Midlothian, VA

8d • Onsite

About The Position

We’re hiring a Service Parts Coordinator who will support shop operations by managing the flow of parts, supplies, and repairs. This role is ideal for someone who is organized, detail-oriented, and enjoys working in a fast-paced environment supporting both customers and internal teams.

Requirements

• Basic experience in customer service, office support, or inventory functions
• Strong verbal and written communication skills
• Ability to work closely within a small team environment
• Organized and detail-oriented with strong multitasking ability
• Basic computer proficiency (email, spreadsheets, etc.)
• Ability to stand and bend for extended periods
• Ability to lift up to 50 lbs regularly

Nice To Haves

• Some purchasing or inventory experience preferred

Responsibilities

• Tag and log all incoming tool repairs
• Process completed repairs, bill accordingly, and coordinate shipment
• Assist internal and external customers via phone, email, and in person
• Perform daily cycle counts on parts and inventory
• Receive, count, and stock incoming parts and supplies
• Order parts and supplies as directed by the shop supervisor
• Maintain organized records and file documentation
• Support general branch, warehouse, and office functions as needed

Benefits

• Health, Dental, Vision
• 401(k) with Company Match
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees