Service Order Solutions Audit/Billing Order Closure
About The Position
Service Order Solutions Audit/Billing Order Closure (Office: Nashville, TN) Ensure the smooth operation of the Service business, by ensuring accuracy and timeliness of case/work order closure, invoices, and cost assignment to customer contracts where appropriate. Your role: Accurately audit and process complex service orders, ensuring timely revenue recognition and compliance with regulatory guidelines, team KPIs and SLAs. Customer & Field Support with effective communication between internal & external teams to resolve intricate issues, verify entitlements, and manage purchase orders. Cross functional collaboration to maintain accurate data, manage/resolve interface errors, and ensure overall accuracy in daily workflow. Contribute to team goals, participate in training, and drive process improvements with a positive, adaptable attitude.
Requirements
- Minimum 2 years of experience in Billing and Invoicing, Accounts Receivable/Payable, Contract Management or equivalent.
- High School Diploma, Vocational Education required
- Experienced in using PCs and Microsoft Office, with strong organizational, time management, and effective oral and written communication skills.
- US work authorization is a precondition of employment.
- For this position, you must reside in or within commuting distance to Nashville, TN.
Nice To Haves
- 1+ years' experience in an administrative position with experience in order processing/order entry or related experience (preferred).
Responsibilities
- Accurately audit and process complex service orders, ensuring timely revenue recognition and compliance with regulatory guidelines, team KPIs and SLAs.
- Customer & Field Support with effective communication between internal & external teams to resolve intricate issues, verify entitlements, and manage purchase orders.
- Cross functional collaboration to maintain accurate data, manage/resolve interface errors, and ensure overall accuracy in daily workflow.
- Contribute to team goals, participate in training, and drive process improvements with a positive, adaptable attitude.
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
- Details about our benefits can be found here .
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
