Service Order Solutions Audit/Billing Order Closure

Philips • Nashville, TN

4d • $18 - $29 • Onsite

About The Position

Service Order Solutions Audit/Billing Order Closure (Office: Nashville, TN) Ensure the smooth operation of the Service business, by ensuring accuracy and timeliness of case/work order closure, invoices, and cost assignment to customer contracts where appropriate. Your role: Accurately audit and process complex service orders, ensuring timely revenue recognition and compliance with regulatory guidelines, team KPIs and SLAs. Customer & Field Support with effective communication between internal & external teams to resolve intricate issues, verify entitlements, and manage purchase orders. Cross functional collaboration to maintain accurate data, manage/resolve interface errors, and ensure overall accuracy in daily workflow. Contribute to team goals, participate in training, and drive process improvements with a positive, adaptable attitude.

Requirements

• Minimum 2 years of experience in Billing and Invoicing, Accounts Receivable/Payable, Contract Management or equivalent.
• High School Diploma, Vocational Education required
• Experienced in using PCs and Microsoft Office, with strong organizational, time management, and effective oral and written communication skills.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• US work authorization is a precondition of employment.
• For this position, you must reside in or within commuting distance to Nashville, TN.

Nice To Haves

• 1+ years’ experience in an administrative position with experience in order processing/order entry or related experience (preferred).

Responsibilities

• Accurately audit and process complex service orders, ensuring timely revenue recognition and compliance with regulatory guidelines, team KPIs and SLAs.
• Customer & Field Support with effective communication between internal & external teams to resolve intricate issues, verify entitlements, and manage purchase orders.
• Cross functional collaboration to maintain accurate data, manage/resolve interface errors, and ensure overall accuracy in daily workflow.
• Contribute to team goals, participate in training, and drive process improvements with a positive, adaptable attitude.

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees