Order Entry/Billing Manager
About The Position
Rosina Food Products is a growing, family-owned food manufacturing company known for high-quality products and strong internal partnerships. We’re looking for a collaborative, detail-oriented leader to manage our Order Entry and Billing functions while supporting cross-functional operations and system improvements. The Manager – Order Entry/Billing is responsible for overseeing the daily operations of order processing and customer billing to ensure accuracy, timeliness, and excellent service. This role works closely with Sales, Customer Engagement, Finance, Logistics, and Systems teams and plays a key role in ERP implementation and month-end close activities.
Requirements
- Strong leadership, organizational, communication, and decision-making skills
- Proficiency in Microsoft Office (Excel, Word, Outlook required)
- Ability to communicate professionally both verbally and in writing
- Comfortable working cross-functionally in a fast-paced manufacturing environment
- Bachelor’s degree preferred
- 3–5 years of experience in order management, billing, sales administration, or a similar supervisory role
- Equivalent combinations of education and experience will be considered
Responsibilities
- Supervise the Order Entry and Billing team, ensuring accurate and timely processing of customer orders and invoices
- Ensure pricing accuracy and follow up on discrepancies with customers, brokers, and internal teams
- Coordinate critical information flow between Customer Engagement, Finance, Logistics, Sales, and external partners
- Support and assist with ERP system implementation, including training and customer setup
- Assist with month-end close activities such as shipped-not-billed and pounds-not-shipped reporting
- Maintain outbound freight reports for logistics and profitability analysis
- Develop and lead a cross-trained, high-performing team while managing workload fluctuations
- Conduct performance reviews, approve time-off requests, and address performance or attendance issues
- Identify opportunities for process and system improvements
- Perform additional duties as needed to support company goals
Benefits
- Stable, growing company with long-tenured leadership
- Collaborative, team-oriented culture
- Opportunity to lead, influence systems, and grow with the organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
